退款政策
Return & Refund Policy
At ZEVISTORE, we want you to love what you ordered. Please read our return policy carefully before making a purchase.
Eligible Returns We accept returns only for items that arrive damaged, defective, or incorrect. Claims must be submitted within 7 days of delivery.
To be eligible, you must:
- Contact us at [your email] within 7 days of receiving your order
- Provide photos clearly showing the damage or defect
- Keep the item in its original condition
Non-Eligible Returns We do not accept returns for:
- Change of mind or buyer's remorse
- Incorrect size selection
- Items that have been worn, washed, or altered
Refunds Once your claim is approved, we will issue a full refund to your original payment method within 5-10 business days, or offer a replacement at our discretion.
How to Start a Return Email us at zevistore0@gmail.com with your order number and photos of the issue. We'll respond within 2 business days